Learning & Development

Career Development:

  • Advanced Writing Skills
  • Building Self-Esteem – Assertiveness Skills
  • Business Writing that Delivers
  • Communication Strategies
  • Conflict Resolution
  • Customer Service Fundamentals
  • Overcoming your Fear of Public Speaking
  • Skills for the Administrative Assistant
  • The Minute Takers Workshop
  • Writing Reports and Proposals

Human Resources:

  • 8 Week Mindfulness Theory and Practice
  • Anger Management – Managing Anger in the Workplace
  • Behavioural and Performance-based Hiring Practices
  • Change Management
  • Conducting Effective Performance Reviews
  • Conflict Resolution in the Workplace
  • Customer Service Training – Managing Customer Sertvice
  • Performance Management
  • Orientation Practice – Getting New Staff off to a good start
  • Problem Solving and Decision Making
  • Stress Management
  • Teamwork – Building Superior Teams

Supervisor and Management:

  • Coaching for Success
  • The Art of Delegating Effectively
  • Fundamentals of Inventory Management
  • Marketing & Sales
  • Meeting Management
  • Motivation Training – Motivating your Workforce
  • Negotiating for Results
  • Supervisor Training
  • Team Building – Developing High Performance Teams
  • The Professional Supervisor